Service Bulletin 52-27

Service Bulletin 52-37 was issued by Douglas on July 3rd 1972, three weeks after the Windsor incident in which the rear cargo door blew off and caused severe damages to the aircraft structure. These modifications suggested by Douglas included a completely new door locking system for the infamous cargo door. Several facts are still unknown, but neither Douglas nor the operators of the DC-10 took this service bulletin too serious. At this time, 49 aircraft were already manufactured and operated by following airlines:
1: DC-10 prototype, later for American
2: Mc Donnell-Douglas test flights
3: American Airlines
4: United Airlines
5: American Airlines
6: United Airlines
7: American Airlines
8: United Airlines
9: American Airlines
10: United Airlines
11: United Airlines
12: American Airlines
13: American Airlines
14: National Airlines
15: United Airlines
16: National Airlines
17: United Airlines
18: National Airlines
19: National Airlines
20: American Airlines
21: American Airlines
22: American Airlines
23: American Airlines
24: American Airlines
25: United Airlines
26: United Airlines
27: United Airlines
28: DC-10-40 prototype, later for Northwest
29: Mitsui / THY
30: American Airlines
31: American Airlines
32: United Airlines
33: Mitsui / THY
34: Continental Airlines
35: United Airlines
36: 2nd DC-10-40, later for Northwest
37: American Airlines
38: National Airlines
39: United Airlines
40: Continental Airlines
41: Continental Airlines
42: United Airlines
43: Continental Airlines
44: Continental Airlines
45: United Airlines
46: DC-10-30 prototype, later for KLM
47: Mitsui / Laker
48: American Airlines
49: American Airlines
 
Number 47, 48 and 49 were not taken up at this point of time, while number 1,2,28,36 and 46 were used by Mc Donnell - Douglas for different kinds of flight tests. Number 29 and 33 were still at Long Beach, but would be delivered to THY via Mitsui later that year. One month after the bulletin was issued, United Airlines completed the first modification. Here the modification chronology:
Date Airline Aircraft Remarks
01/08/1972
12/08/1972
14/08/1972
18/09/1972
02/10/1972
06/10/1972
09/10/1972
11/10/1972
15/10/1972
16/10/1972
17/10/1972
20/10/1972
24/10/1972
30/10/1972
02/11/1972
09/11/1972
09/11/1972
14/11/1972
02/12/1972
06/12/1972
11/01/1973
23/01/1973
02/02/1973
17/02/1973
05/03/1973
15/03/1973
18/03/1973
28/03/1973
12/04/1973
02/05/1973
07/05/1973
11/05/1973
14/05/1973
23/05/1973
24/05/1973
29/05/1973
02/06/1973
18/06/1973
United Airlines
United Airlines
United Airlines
United Airlines
United Airlines
United Airlines
United Airlines
United Airlines
United Airlines
United Airlines
United Airlines
United Airlines
United Airlines
United Airlines
National Airlines
United Airlines
National Airlines
American Airlines
National Airlines
National Airlines
American Airlines
American Airlines
Continental Airlines
American Airlines
American Airlines
American Airlines
American Airlines
Continental Airlines
American Airlines
American Airlines
Continental Airlines
American Airlines
Continental Airlines
American Airlines
American Airlines
Continental Airlines
American Airlines
American Airlines
46611/ 35
46614/ 45
46613/ 42
46605/ 15
46604/ 11
46610/ 32
46606/ 17
46602/ 8
46603/ 10
46609/ 27
46601/ 6
46612/ 39
46600/ 4
46607/ 25
46702/ 18
46608/ 26
46703/ 19
46504/ 7
46706/ 38
46701/ 16
46506/ 12
46509/ 21
46900/ 34
46505/ 9
46510/ 22
46503/ 5
46511/ 23
46902/ 41
46508/ 20
46514/ 31
46901/ 40
46502/ 3
46903/ 43
46512/ 24
46515/ 37
46904/ 44
46507/ 13
46513/ 30
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Last UA modification (129 days)
 
 
 
 
 
 
 
 
 
Involved in Windsor incident
 
 
 
 
 
 
 
 
 
Last CO modification (330 days)
 
Last AA modification (350 days)
These are just the modifications made until Turkish Airlines aircraft #29 had the heavy fatal accident. Three days later, National Airlines suddenly discovered that their first aircraft, #14, has not been modified. The other THY aircraft, #33 didn't recieve the modifications either. Both THY aircraft were still at Long Beach at the time the service bulletin was issued!
Douglas inoficially planned three months for the modifications, but on October 3rd 1972 only 5 modifications have been made - and all by United Airlines. This was also the time when the FAA testified that service bulletin 52-37 was the solution for the DC-10 problems. United was also the first airline to modificate the whole fleet - 129 days after the bulletin was issued. At this point of time, neither THY nor American Airlines nor Continental Airlines have modified a single aircraft. American Airlines, the airline which was most involved in the DC-10 design and development, needed an average of 270 days (9 months!) to modify its fleet. It should also be noted that #5 (N103AA), the aircraft involved in the Windsor incident, was just modified after 255 days.
None of the aircraft initially ordered by the japanese leasing consortium Mitsui (inclusing also the non-delivered #47 for Laker) were on any list for modification. Mc Donnell - Douglas and THY blamed each other for the accident near Paris. A piece of paper which was not taken serious by anyone of the involved companies became very important overnight.

Back to